Before dispatch - 100% refund
Post dispatch - no refund.
Quality - If found to be different than description, it will be replaced. Return freight of the lot will be borne by us, and a new one will be sent at our cost too.
Damaged in transit - Do not accept the goods. If very urgent, please mention the same on the courier slip/transporter LR before accepting it.
Please intimate the quantity of damaged pieces with proof by attaching pictures by email, and we will refund your money, credit your account, or replace the defective goods.
If the customer cancels any order before order dispatch, then the money would be refunded. In case the shipment has been dispatched, a refund would be given, but customers will be responsible for shipping charges against canceled orders.
In case of damage, kindly do not accept.
In case of manufacturing defect, goods will be replaced/refunded as per need.
7901014646 (Mon-Sat 10am to 5pm)
customercare@axorhelmets.com
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